Terms of Service

Last updated: 2025

Acceptance of Terms

By accessing or using ServiceBot (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

Accounts & Security

You are responsible for safeguarding account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

Acceptable Use

  • No unlawful, harmful, or infringing content or activity.
  • No attempts to interfere with or disrupt the Service.
  • No reverse engineering or circumventing security measures.

Fees & Billing

Certain features are offered on paid plans. Fees are billed in advance and are non-refundable except as required by law. Plan changes take effect at the next billing cycle.

Intellectual Property

HelioNova, Inc. retains all rights, title, and interest in and to the Service, including all related intellectual property rights. You retain rights in your content.

Confidentiality

Each party agrees to protect the other party’s confidential information and to use it only as necessary to provide or use the Service.

Warranties & Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, secure, or error-free.

Limitation of Liability

To the maximum extent permitted by law, HelioNova, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

Indemnification

You agree to indemnify and hold harmless HelioNova, Inc. and its affiliates, officers, and employees from any claim, demand, or damages arising out of your use of the Service or violation of these Terms.

Termination

We may suspend or terminate your access to the Service at any time for any reason, including violation of these Terms. Upon termination, your right to use the Service ceases immediately.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law principles.

Changes to Terms

We may update these Terms from time to time. The updated version will be indicated by an updated "Last updated" date and will be effective as soon as it is accessible.

Contact

For questions about these Terms, contact us at support@helionova.com.